SmartOne360 Connect
A customer messaging platform for businesses. Send approved messages to customers who have agreed to receive them, reply to their messages, and see the results, all from one place.
What it does
- Connect your own business number. Each business connects its own WhatsApp Business account through Meta's sign-up flow. The number stays with the business.
- Inbox. Read and reply to customer messages with your team.
- Contacts and consent. Keep a contact list with each customer's opt-in status. Marketing messages go only to customers who have agreed, and a customer who sends STOP is never messaged again.
- Templates and campaigns. Use message templates approved by Meta to send offers, reminders and announcements to opted-in customers.
- Reports. See what was sent, delivered and replied to.
Who it is for
Businesses in India with a valid GST registration that want to message their own customers on WhatsApp in an organised, consent-based way, for example shops, restaurants, clinics and service businesses. Each business can see only its own data.
How a business starts
- Register the business with its GSTIN and verify the owner's mobile number.
- Connect the business's own WhatsApp Business account.
- Add contacts who have agreed to receive messages, and start messaging.
Messaging on WhatsApp is also governed by Meta's own terms, and Meta charges for WhatsApp conversations directly to the business. SmartOne360 Connect is an independent product of SMARTTECH SOLUTIONS and is not made, endorsed or sponsored by Meta Platforms or WhatsApp.
The business behind it
SMARTTECH SOLUTIONS, Coimbatore, Tamil Nadu, India. Proprietor: SELVARAJ. GSTIN 33JJFPS4758N1ZB.
2/40, Murugan Kovil Street, New Palathurai Village, Madukkarai, Coimbatore, Tamil Nadu 641105, India.
Email: info@smarttechsolutionscbe.in · Phone: +91 6379461815